Refund policy

Grandma Whimsy Return & Refund Policy

Grandma Whimsy is a small hobby business. Items sold may be handmade, curated, mixed media, upcycled, recycled, repurposed or used. They may have variations, discoloration and flaws. Therefore, all sales are considered final. Please review all product photos and descriptions carefully before making a purchase.

Handmade, Vintage, Recycled Disclaimer

Many Grandma Whimsy creations are handcrafted or contain handcrafted elements. They may incorporate vintage or used elements. Small variations, textures, wear, patina, and signs of age are part of the charm and uniqueness. These characteristics are not considered defects. 

Jewelry Disclaimer

Jewelry should be handled with care. Avoid exposure to water, perfumes, hair spray, and chemicals, as these may affect finishes and adhesives.

We do not accept returns or exchanges due to:

• change of mind
• personal preference
• color variations between screens
• minor handmade variations
• ordering the wrong item or size

If you have questions about an item before purchasing or other customer service inquiries, please feel free to contact us at grandmawhimsy@gmail.com.

Customer Service Inquiries must include all details including your name, address, order number, items number and a detailed description of your concern.